Prepare for your airport transfer

Give us your flight and journey details

Select your airport above, then include your travel date, flight number and terminal if known when requesting a quote. For a departure, tell us the address where you want to be collected and your required airport arrival time. For an arrival, include the onward destination and the number of passengers travelling together. If you need both directions, provide the details for each flight separately.

Check luggage and collection arrangements

Describe the number and size of your bags, especially if your party is carrying sports equipment or other bulky items. Passenger capacity alone does not establish whether a vehicle is suitable for your luggage. Ask the team to confirm the proposed vehicle, meeting point and collection procedure for your terminal. Any access needs or child-seat requirements should be discussed before you confirm the booking.

Understand what your quote includes

Ask how waiting time, parking and changes to your flight or itinerary would be handled for your particular booking. If you need an extra stop or a later return, include it in the original enquiry where possible. Airport access rules and permitted collection areas can change, so follow the arrangements confirmed for your journey rather than relying on a general description or a previous trip.